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Charge ExplanationsUpdated Feb 24, 20268 min read

What Is the "super+ * 1833-773-8471" Charge on My Credit Card?

The super+ * 1833-773-8471 descriptor usually refers to Super.com's Super+ membership, an auto-renewing subscription. If you do not recognize it, verify the merchant details quickly, review recent bookings, and contact your card issuer if the charge is unauthorized.

Quick answer

In most cases, this is a recurring Super+ subscription fee (often around $15/month) associated with Super.com checkout or membership enrollment. It may also appear with variants like BT*SUPER+, a support number, or a location such as San Francisco, CA.

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Key takeaways

  • The descriptor usually maps to Super.com's Super+ membership, not a separate store.
  • Common confusion comes from trial enrollment, checkout add-ons, or auto-renewal expectations.
  • Check your booking receipts, confirmation emails, and Super.com account before disputing.
  • If the charge is unauthorized, contact your card issuer promptly and monitor for repeat billing.

What the Super+ charge is (and common descriptor variants)

The statement line super+ * 1833-773-8471 is most commonly associated with Super.com's Super+ membership product. Super.com markets the program as a paid membership for travel and shopping-related benefits. On statements, the descriptor can vary based on the payment processor and bank formatting.

Descriptors you may see

  • SUPER+ * 1833-773-8471
  • BT*SUPER+1-833-773-8471
  • SUPER+ SAN FRANCISCO CA
  • Similar combinations that include a phone number, processor prefix, or location

If you want background on how prefixes and phone numbers get added to statements, see our merchant descriptor guide. It explains why the same merchant can appear in multiple formats.

Why this charge appears on statements

Most cardholders see this charge after a travel booking or account flow that included a Super+ trial or membership selection. In complaints and user reports, people often describe not realizing they were enrolled, misunderstanding the billing terms, or expecting a cancellation to stop future charges immediately.

A recurring membership can continue until canceled. That means the same descriptor may appear monthly even when no new booking was made. If the timing lines up with a prior Super.com transaction, it is more likely a subscription issue than a card compromise.

Common confusion points

  • Enrollment checkbox or trial terms during checkout were missed.
  • Cardholder expected a one-time travel charge, not an ongoing membership fee.
  • Cancellation was attempted but billing continued for a later cycle.
  • The descriptor looks unfamiliar because it includes a processor prefix or phone number.

How to verify whether the Super+ charge is legitimate

Before disputing, confirm whether the charge matches a legitimate Super.com membership or booking activity. This prevents accidental disputes on valid transactions and helps you describe the issue clearly if you need a refund or fraud claim.

How to confirm with your statement

  1. Compare the amount and posting date with any Super.com booking confirmation, trial start date, or prior membership billing cycle.
  2. Check your email inbox for terms such as “Super+”, “Super.com”, “membership”, or the support number shown on the statement.
  3. Log in to any Super.com account you may have used and review memberships, subscriptions, or billing settings.
  4. Use our charge lookup search and compare descriptor variants to confirm the merchant mapping.

How we researched this

We reviewed the merchant descriptor pattern, consumer complaint themes, and publicly available Super.com membership and legal pages to identify how this charge is commonly labeled and why it is frequently questioned.

What to do if you see this charge

Use a calm, documented process. The right next step depends on whether the charge is legitimate but unwanted, or truly unauthorized.

If the charge is legitimate but unwanted

  • Cancel the membership through the merchant account or support channels.
  • Request a refund if you were enrolled unintentionally or believe terms were unclear.
  • Save screenshots, email confirmations, and timestamps in case billing continues.

If the charge is unauthorized

  • Contact your card issuer immediately using the number on the back of your card.
  • Ask about blocking future transactions from the same merchant descriptor.
  • Monitor your account for repeat charges or other unfamiliar entries.
  • Follow our dispute credit card charge guide for evidence and timelines.

Important note

This article is educational and not legal advice. We are not affiliated with Super.com, banks, or card issuers. Use official merchant and issuer channels to confirm account-specific details.

Related help for subscription and descriptor issues

If you are auditing multiple unfamiliar charges, use these pages to build context quickly and reduce repeat confusion.

Search the exact statement textLearn descriptor patternsDispute an unauthorized chargeCompare another mystery-charge example

FAQs about the Super+ charge

Is Super+ always fraud?

No. It is often a legitimate merchant descriptor for a subscription, but it may still be unfamiliar or unwanted. Treat it as a verification issue first, then escalate to your issuer if you cannot confirm authorization.

Why does the statement show a phone number?

Banks often display billing descriptor details such as customer service phone numbers, processor prefixes, or locations. That can make a legitimate merchant look unfamiliar.

What if I canceled and still got charged?

Document the cancellation date and confirmation, contact the merchant for a refund, and contact your issuer if billing continues or the cancellation was not honored.

Can I dispute it with my bank right away?

Yes, especially if you believe the charge is unauthorized. If it appears to be a legitimate but unwanted subscription, contacting the merchant first may help resolve it faster, but your issuer can advise based on your situation.

Sources and transparency

Privacy reassurance

When researching a charge, do not share your full card number in emails, forms, or forum posts. Our site's lookup guidance is designed for descriptor-only searches. See our privacy policy and contact page for questions.

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What Is the Super+ Charge on My Credit Card? (1833-773-8471) | Charge Lookup Now