Privacy Policy

Effective date: July 11, 2025

1. Information We Collect

When you use ChargeLookupNow.com, we collect the following types of data:

• Search Queries: You may enter descriptions of credit card charges (e.g., “apple.com/bill” or a phone number) into our tool. We process these to help identify the charge for you.
• Retention of Generic (Non-Personal) Queries: We do not intentionally store or reuse search queries that contain personal information. However, we may preserve generic, non-personally identifiable queries (e.g., “apple.com/bill” or “866-712-7753”) to improve search efficiency and help future users discover relevant results through search engines such as Google or Bing. While our systems are designed to focus on non-sensitive data, we cannot fully guarantee that all submitted queries are free of personal information — and as a result, it is possible that some data containing personal information may be stored incidentally.
• Traffic Data: We collect aggregated, non-personal usage data using tools such as Google Analytics to understand how our website is used.

2. Cookies and Advertising

We use third-party vendors, including Google, to serve ads on this site. These vendors use cookies to serve ads based on your prior visits to this and other websites.

Google's use of advertising cookies (such as the DoubleClick cookie) enables it and its partners to serve ads based on your visit to this and other sites.

3. Opting Out of Personalized Ads

• To opt out of Google's personalized ads, visit the Google Ads Settings.
• To opt out of third-party ad cookies more broadly, visit the Network Advertising Initiative opt-out page.
• You can also disable or delete cookies in your browser settings.

4. How We Use Your Data

We use your search queries solely to generate results and improve the efficiency of our service. Generic queries may be retained to assist future users via search engines. We use analytics and cookies to measure and improve site performance and ad relevance.

We do not sell or share your personal data with advertisers or third parties.

5. Third-Party Services

We use third-party services to operate and improve our website. These include:

• Analytics Tools: We use services like Google Analytics to understand site traffic and user interactions. This data is anonymized and used in aggregate to improve site functionality.
• AI-Powered Query Processing: To provide relevant results, user-submitted search queries may be processed by third-party large language models (LLMs). These models are hosted by external providers that apply industry-standard security and data handling practices.

6. Data Security

All data transmitted between your browser and our servers is encrypted via SSL (HTTPS). Our third-party services (like Google and OpenAI) also use strong encryption and secure storage practices to protect data.

7. Data Retention

We retain data only as long as necessary to provide and improve our services. We do not intentionally store search queries that contain personal information. Our systems are designed to preserve only generic, non-personally identifiable queries for performance and indexing purposes. However, we cannot always guarantee that submitted queries will be free of personal data - and as a result, it is possible that some data containing personal information may be stored incidentally.

8. Your Privacy Choices

• Use Google Ads Settings to control ad personalization.
• Use browser settings to manage or block cookies.
• Install Google Analytics Opt-Out Browser Add-on if desired.

This policy may be updated periodically. Please check this page for changes.