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What Is the "super+ * 1833-773-8471" Charge on My Credit Card?

Spotting a mysterious super+ * 1833-773-8471 charge on your credit card can be alarming. This entry corresponds to Super.com's Super+ membership - a $15/month subscription the company offers for travel discounts.

Many people have reported to the Better Business Bureau being billed for Super+ even after they thought they had canceled or didn't realize they registered when making a booking.

This guide explains what the "SUPER+" descriptor likely means and suggests next steps. If you have other mysterious entries on your statement, be sure to try our credit card charge lookup tool to investigate them.

Reports of Unexpected "Super+" Charges

Many consumers have reported surprise Super+ fees on their credit card statements. Common themes include being unknowingly enrolled in a membership or struggling to cancel. A few examples include:

  • A BBB complaint where a hotel guest was charged $15 for Super+ despite never signing up, saying any notice of the membership was poorly indicated and requesting an immediate refund.
  • Another BBB report where a user canceled Super+ after a trial but said their membership was reactivated automatically when logging in to use past earnings. They were charged for two months without clear notice or confirmation and described the process as a "sneaky checkout tactic."
  • On ScamPulse a traveler said they canceled Super+ immediately after booking a discounted hotel, yet two weeks later their debit card was charged anyway. They believed Super.com ignored the cancellation and would have kept billing unnoticed if not for a bank alert.
  • Another ScamPulse user reported that canceling Super+ required calling customer service, where they were stalled with scripts and delays until more charges could be applied. They described $15 monthly fees for "a service that does absolutely NOTHING for me," calling it a scam designed to trap customers in unwanted subscriptions.

Together, these reports suggest that Super+ charges are often linked to hidden or confusing subscription terms, rather than straightforward purchases.

Why "super+ * 1833-773-8471" Appears on Your Statement

Super+ is Super.com's paid membership program. On credit card statements, it usually appears as SUPER+ with the phone number **1-833-773-8471**. Sometimes you may also see a prefix like "BT*" (for Braintree, the payment processor) or "SAN FRANCISCO CA," Super.com's headquarters.

In BBB responses, Super.com calls Super+ an optional subscription with discounts and cash back. The service auto-renews each billing cycle until canceled, often added during checkout if a user doesn't uncheck the box.

The BBB profile shows many complaints about unclear enrollment and cancellation terms. Membership fees are charged in advance and continue until you opt out.

In short, super+ * 1833-773-8471 is not a separate store but a recurring subscription charge from Super.com. Many cardholders say they never knowingly joined, making the $15 monthly fee feel misleading or hidden.

Steps to Handle an Unknown Charge Like SUPER+

If you see a SUPER+ charge (or any unfamiliar entry) on your credit card statement, follow these steps to protect yourself:

  1. Review your recent purchases. Look for any transactions around the same date. Did you book travel through Super.com or click an online deal? In reported cases, consumers often had used a social media ad or third-party booking site that quietly added a Super+ subscription. If nothing on your receipt or emails matches that $15 charge, consider it a red flag.
  2. Search the merchant descriptor. Copy the exact text from your statement (for example, super+ * 1833-773-8471) and search it online. You can use our credit card charge lookup tool or a search engine. Community sites and databases often have entries on strange descriptors. For instance, ChargeLookupNow explains that SUPER+ is the service name for Super.com's membership, which can confirm what the charge relates to.
  3. Contact your bank or card issuer. If the charge looks unauthorized, call your bank immediately. Explain that you don't recognize the charge. Your issuer can often block future transactions from that merchant and start a fraud investigation. They are familiar with handling "mystery" charges and can cancel the Super+ membership or reverse the fee if it's truly unauthorized.
  4. Monitor your account. Keep a close eye on your statement and credit report for any new or repeat charges. If a scammer got your card info, they might try again. Regularly use our credit card charge lookup tool to verify any unfamiliar charges as they appear. Prompt action can prevent further unauthorized billing.
  5. Learn from trusted sources. Check community forums and consumer-protection sites to see if others have reported the same descriptor. For example, the BBB points out that Super.com's Super+ subscription has catch terms (see membership fees and cancellation policy). Scam alert sites and reviews (like ScamPulse) also publish user stories about these charges. If a descriptor is flagged repeatedly as a hidden subscription fee, treat it accordingly. Armed with that information, you'll be better prepared to dispute it or cancel the membership.

Explore Other Unknown Charges

Don't let one confusing charge keep you in the dark about your statement. Our site's credit card charge lookup search page lets you identify unknown charges by their descriptors. Simply enter the exact text as it appears on your statement (for example, super+ * 1833-773-8471 or any unfamiliar string) and see if others have reported it. This kind of merchant name lookup by charge can quickly reveal a charge's origin or at least provide clues. Many entries that look like nonsense (for example, "XYZPAY" or "ABCDEFG") have community-sourced explanations waiting to be found. We encourage you to search any "unrecognized transaction code" or "vague credit card charge" on your statements--the more you look up, the better you can manage your finances.

Remember, knowledge is power. Whether it's SUPER+ or any other puzzling entry, take advantage of the available tools and reports. Checking known scam trackers (BBB, ScamPulse, forums) and using our search tool means you won't be left in the dark about what you're being charged for. In short, treat "Super+" as suspicious (it's likely an unwanted subscription), but don't stop there. Review your statements regularly, use our credit card charge lookup tool for any unclear charges, and stay informed about potential scams. We're here to assist with all your credit card charge inquiries.

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