What Is the “POP MART Americas Inc. NEW YORK NY” Charge on My Credit Card?

Reports of Scams Involving Pop Mart and Labubu

News reports and consumer-tracking sites reveal many scams tied to Pop Mart’s Labubu dolls. For example, the Better Business Bureau and ABC7 News highlight that “dozens of scams related to counterfeit Labubus have been reported”. In these cases, buyers who thought they were getting real Pop Mart Labubu figures instead received fake “Lafufu” knockoffs or nothing at all. The BBB notes that scam artists “come in a variety of different colors” of fake dolls and are “trying to sell what they're claiming are real Labubu’s, but they are fake”. Guides exist online on how to spot a fake Labubu.

Security experts warn that many of these scams originate from slick online shops or ads posing as official Pop Mart sellers. Bitdefender’s security blog explains that scammers often create new “official” Instagram or TikTok shops and run flashy ads offering deep discounts. They typically ask for payment by unprotected methods (like bank transfer, gift card, or crypto), then disappear without delivering the product. Victims are left with poor-quality toys or no product, and often their card details exposed. (By contrast, using a credit card or PayPal Goods & Services provides built-in fraud protection.)

Why “POP MART Americas Inc” Appears on Your Statement

The descriptor POP MART Americas Inc on your statement is literally the merchant name. Pop Mart Americas Inc. is the U.S. branch of the Chinese toy company Pop Mart. According to the BBB, this company is based at 101 N Brand Blvd, Glendale, CA. (The BBB profile even notes the company is not accredited and has an F rating due to unresolved complaints, although that mainly reflects customer service issues rather than fraud.)

So why does your statement say “NEW YORK, NY”? Pop Mart’s North American operations likely process payments through a New York office or acquirer. In fact, trade records list Pop Mart Americas Inc. at 33 W 46th St, New York, NY. In other words, if you legitimately ordered from popmart.com (or an authorized Pop Mart retailer), seeing “POP MART Americas Inc – New York, NY” could simply reflect their billing info. However, if you never placed an order with Pop Mart, this charge is unexpected and should raise alarm. Scammers often misuse real business names and addresses – the BBB explicitly warns that fake sellers can use a legitimate name to hide unauthorized charges. The BBB advises: “be careful buying online other than from Pop Mart or from one of its authorized stores” since counterfeit sellers are widespread.

Steps to Handle an Unknown Charge Like POP MART Americas Inc

If you see POP MART Americas Inc. NEW YORK NY (or any unfamiliar charge) on your statement, take these steps to protect yourself:

1. Review your purchases. Check if you recently ordered collectible toys or made any purchases from Pop Mart (or similar retailers). If you did order something, compare the date and amount. If not, the charge is unexpected – that’s a red flag. (For example, many Labubu victims clicked a social media ad for a toy and later saw odd charges.)
2. Search the merchant descriptor. Enter the exact statement text (POP MART, Popmart NY, etc.) into our credit card charge lookup tool or a search engine. As one expert advises, “Use a search engine to look up the description of the charge – exactly as it appears”. This merchant lookup can reveal if others have seen the same charge. User forums, Scam Tracker sites, and community databases often note when a descriptor is associated with a scam.
3. Contact your bank or card issuer immediately. If the charge looks fraudulent, report it at once. Credit cards offer a $0 liability guarantee for unauthorized charges, and issuers can block further activity. They can also investigate and often reverse any confirmed fraud.
4. Monitor your account closely. Keep an eye on your statements and credit report. If scammers have your info, they might try again. Use strong passwords and consider alerts on transactions. If more vague charges appear, look them up (e.g. our tool) quickly. Early detection lets you dispute charges before more damage occurs.
5. Use payment protections and learn from others. For future purchases, use methods with buyer protection (credit card or PayPal) rather than gift cards or bank transfers. Save order confirmations and receipts. Check customer reviews and BBB reports on any store. In fact, BBB and security experts recommend only buying Labubu and Pop Mart products from official sources. If you see a charge pattern reported by others (as with many Labubu scams), treat it as suspicious and dispute it.

Explore Other Unknown Charges

Don’t let one confusing charge stop you from identifying all your transactions. Our site’s search tool lets you identify unknown charges by the descriptor text. Simply enter the exact wording from your statement (e.g. POP MART AMERICAS INC NEW YORK NY or any other unfamiliar term) and see if others have reported it. This merchant-lookup approach can quickly reveal a charge’s origin or at least give clues. Many entries that look like nonsense (for example “XYZPAY” or “ABCDEFG”) have community-sourced explanations waiting to be found.

Knowledge is power. Whether it’s POP MART Americas Inc or any other puzzling entry, regularly check your credit card statement and use our search page when in doubt. By using our expert-backed guidance and community databases, you won’t be left wondering about mysterious charges. Stay vigilant, decode the merchant names on your statement, and act promptly to protect your finances.

Sources

• BBB Business Profile - Pop Mart Americas Inc. (Glendale, CA)
• ABC7 News – Labubu doll craze and counterfeit warnings (BBB)
• Bitdefender – Labubu Scams: Monsters vs. Imposters
• wikiHow – How to Fake Labubu
• WalletHub – What is this charge on my credit card?